Senior Manager
HSBC Group
Hong Kong, China


Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future.

Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-

custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high caliber professional to join our team as Senior Manager, Regional Business and Commercial Management, Asia Pacific.

Principal responsibilities

Provide business planning, governance and general management support to the Global Head of Business and Commercial Management for Banks and Broker Dealers sector, including the execution of client control and governance function and a smooth functioning of critical support functions

Oversight of the onboarding and support team for the global Business Development and Strategic Client Management teams, which includes management of Sales Management Information Reporting, Client Management feedback and Management Information Reporting, commercial control, fee billing control and support of the Request For Proposals process

Support the Global Head of Business and Commercial Management to build long term objectives and strategies

Supports and monitors the Banks and Brokers planning cycle to ensure that the budget is accurately tracked at a cost centre and on team and strategic initiative level

Ensure sector target operating model is documented, implemented and adhered to

Run a business management function that supports the Sector

Support the coordination of all risk and compliance programmes across the sector

Support internal and external reviews of risks and processes to maintain HSBC internal control standards including the timely implementation of audit points

Oversight and control of the Deal Management Process and its evolution, provide data to Business Development and Strategic Client Management on sales performance and product roadmap to keep track of sales and client management performance

Review and monitor customer feedback data to help provide input into improving the customer experience

Collaborates across management teams of Business Development and Strategic Client Management teams to ensure business is managing risks, controls and adherence to global standards

Builds and maintains relationships across other internal stakeholders across HSBC and HSBC Securities Services, including products and operation teams to enable collaborative working and expedite delivery

Lead initiatives to streamline our operating model, implement Target operating Model and improvement effectiveness


A business degree or other qualifications relevant to the investment industry

Outstanding management, collaboration and influencing skills with proven track record in managing a team

Ability to mobilize a team to execute against tight deadlines

Ability to face off against the broader bank and manage a diverse set of stakeholders

Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group, demonstrates ability to manage executives both internally and externally

Proven ability to articulate complex issues concisely and in simple language to support problem analysis

Strong understanding of HSBC structures, processes and objectives across the Group, good understanding of front to back processes are an advantage

Demonstrated ability to create and drive change in large organisations

Strong knowledge of the external environment, such as regulatory, political and competitors

Sound understanding of risk management and mitigation techniques

Understanding of varied product solutions required within the client base understanding of product and market risks

Knowledge of investment accounting, investment valuations, custody services and investor services

Ability to cope with multiple priorities and coordinate the efforts of others in order to bring a process to closure

Travel may be required as necessary

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.


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