Business Analyst (Insurance Operations)
Convoy Global Holdings Limited
Wan Chai, Hong Kong, HK

Due to our business expansion, we are looking for high calibre candidates to share our vision and venture our success.

Responsibilities :

  • Analyse how the proposed changes might impact the operations team.
  • Facilitate communication between business users and technical / IT team, collect the user requirements (URs) ensure URs are effectively documented and followed, and prepare the relevant workflow
  • Responsible for the overall coordination, implementation, execution, control and completion of assigned projects ensuring consistency with operations strategy and business goals.
  • Prepare and conduct User Acceptance Test (UAT) including Test Scenario Design and test case development Prepare training material and conduct training to end users
  • Oversee assigned project from initiation through delivery and monitor for continuous improvements.
  • Identify and develop contingency plans to mitigate and address risks of assigned projects.
  • Track large-scale projects against major milestone and adjust these assigned projects as needed.
  • Requirements :

  • Degree holder in Business, Information Technology, Computer Science or other relevant disciplines.
  • Minimum 5 years’ Business Analyst experience in insurance or banking industry.
  • Possess extensive knowledge of business processes and life cycle in life insurance industry, especially in operations.
  • Strong analytics, critical thinking and problem-solving skills.
  • Result oriented with passion about new technology and willing to embrace change, with adaptability and flexibility to respond quickly to changing priorities.
  • Solid experience in project management with tight deadlines.
  • Excellent communication and presentation skill in both written and spoken Chinese and English.
  • Proficiency with MS Office, Visio and project management software.
  • We offer competitive remuneration including career prospects to the right candidate.


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