Reporting to the Manager, Operations Support, you will be responsible for monitoring and supervision to service of Customer Due Diligence & Account Opening, Autopay, FPS, MPF, Paper & Electronic clearing, Payment Collection, Transaction Processing and Fixed Deposit.
Process the account opening applications compliant with internal policies and local regulatory requirements;
Conduct KYC (Know Your Client) / CDD (Customer Due Diligence) / AML (Anti-Money Laundering) review on new client relationships;
Perform checker role for account opening customer system data input;
Assist with ad hoc projects as assigned;
Perform back-up function to Operations Support teams.
To meet the challenge, you should have the following qualifications and attributes :
Degree holder or above;
At least 5 years banking experience with 2 years supervisory level, preferably in operations with emphasis on centralized processing and management function.
Experience in Branch operations is an advantage;
Knowledge of banking operations procedures, general banking products & facilities and customer requirements;
Experience in handling sensitive information and knowledge of KYC / CDD / AML requirements;
Able to work independent and under pressure;
Good communication and interpersonal skills;
Self-motivated with analytical mind.
Candidate with less experience will be considered as (Senior) Officer, Operations Support.