Credit Supervisor (Credit Control and Collection)
Kelly Services Hong Kong Ltd
Hongkong
6天前
source : Monster

Job Description :

Working Location : Kowloon Bay

Reporting to Credit Control and Collection Manager, you will manage a Credit Control and Collection team for assigned corporate customer accounts in Hong Kong and Macau.

Responsibilities :

  • Lead a team of credit agents to achieve payment collection targets
  • Monitor credit status of customer accounts and prepare credit assessments
  • Join customer visits with Commercial team to understand customer needs
  • Manage customer credit issues and provide solutions
  • Manage customer escalation and take charge of resolution
  • Prepare performance statistical reports and initiate actions for continuous improvement
  • Conduct regular process review to ensure adequate control in day to day operations
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