A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.
We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Assistant Collections Officer
RBWM Chief Operating Office Credit Control Services
We are currently seeking a high caliber professional to join our department as Assistant Collections Officer .
Prepare statistical reports for management review
Assist in compiling MIS reports and performing User Acceptance Test on system enhancement and development
Perform database enhancement and development
Provide administrative support to debt collection operations
University degree in a related discipline OR other relevant qualifications
With banking experience, preferably with exposure to credit control and debt collection operations
Knowledge of relevant credit systems of personal finance such Credit Bureau System, Credit Decision System etc an advantage
Strong self-motivation, with ability to work independently and under pressure
Good interpersonal, presentation and problem solving skills
Good knowledge of application software (Skills in SAS, MS Word, Excel, Powerpoint and Access)
Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes