MAR - IT Assistant
CL Technical Services Ltd
Wan Chai

Description :

  • To operate computer in respect of projects / systems under Family Health Service (FHS) and associated equipment / facilities according to prescribed standards and procedures, monitor their performance and perform routine operator maintenance
  • To provide first line help service to terminal network users and perform associated help desk activities using tools provided, if any and carry out on-site inspection and take recovery action according to prescribed procedures and assist in setting up workstation or networked equipment, scheduling and monitoring computer equipment installation / relocation and perform site preparation work
  • To keep stock and monitor stock level of computer supplies and to update and maintain inventory records of computer hardware, perform physical checks and maintain procedure manuals and documentation
  • To coordinate vendors for PC hardware support, maintenance and disposal
  • To perform NAS configurations, trouble shooting and system administration. Monitor and maintain data backup and recovery
  • To assist in IT related project such as relocation, hardware deployment, major software upgrade and change
  • To perform any other relevant IT duties as assigned by the supervisors as and when required
  • Skills :

  • Level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in the HKDSE, OR
  • Level 2 / Grade E or above in five subjects, including Chinese Language and English Language (Syllabus B before 2007), in the HKCEE, OR
  • Diploma / Higher Diploma / Degree holder in Computer Science or equivalent
  • At least 2 years of working experience as an IT Assistant
  • Knowledge in the application of common business software such as Excel, Words, PowerPoint, Lotus Notes and etc, is required
  • A solid understanding of Windows 7 / 8 / 10 & network support such as Router, Switch and Firewall
  • Frequently travel among clinics is required
  • Required to work on any non-clinical duty Saturday to be assigned by FHS
  • Required to work beyond normal working hours if circumstances warranted. The overtime work involved will be compensated by time-off as arranged and approved by the supervisors
  • The job requires the following mandatory skills :

  • 1 Year x Networking
  • 1 Year x PC LAN Support
  • 1 Year x Windows 7 / 8 / 10
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