APAC Synthetic Prime Brokerage Trade Support
BNP Paribas Personal Finance
Hong Kong


Bring solutions to new business initiatives for development

Propose process improvements to improve client journey.

Contribution to perform supervision on the outsourced services (if any).

Bring Direct contribution to BNPP operational permanent control framework

Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls

Ensure appropriate escalation to management and / or permanent control (or compliance as appropriate) as soon as an issue is identified.

Comply with internal and external regulatory and compliance requirements

Comply with the BNPP standards of Code of Conduct

Comply with the BNPP IT Security policies

Anti-Money Laundering / Financial Sanctions AML / FS) related duties : Operations are an integral part of the control framework including for AML / FS topics.

In that respect, in performing your role you are expected to ensure adherence to AML / FS related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision.

Technical & Behavioral Competencies

Core Competencies

Drive for results Delivers high quality work.

Risk awareness Demonstrates a good awareness of operational risk management. Always considers risk in his / her daily activities and abides by the operational responsibilities, where relevant.

Corporate role model, integrity & ethics Acts with discipline and high ethical standards.

Team player & cross cultural awareness Works effectively in a team. Collaborates and shares information and solutions with colleagues, with other teams and stakeholders.

Client focus Sees stakeholders as well as external clients as customers.

Not afraid to question processes and current system flows.

Essential Personal Skills

Diligence - Displays dedication and prioritises problems by considering the impact on the business; identifies quick-wins.

Resilience - Stays calm and positive, controls his / her emotions in conflict or any situation of intense stress (due to market, time or pressure).

Communication (Active listener and clear communicator) - Communicates clearly. Communicates pro-actively with management, escalating issues as necessary.

Ability to deal confidently with a range of personnel including management.

Innovation - Thinks laterally to identify other sources of useful information and sees ways around obstacles and barriers.

Proactivity - Self-starter with ability to work effectively with minimum supervision and detail oriented to ensure a quality service is provided.

Structured Ability to undertake structured analysis of a problem, identify key pain points and propose / implement pragmatic solutions rapidly.

Experience and Specific Qualifications (if required)


A thorough understanding of financial markets and product. Strong equity derivatives knowledge (including the Front-To-Back workflows and the product event management)

At least 6-8 year of experiences in PB industry in Trade Support or Operations role (with equity background) is essential

Proficiency in Excel, with programming skills (VBA, Excel, Access) preferable

Experience with Traiana and related 3rd party products advantageous


Good influencing and relationship-building skills.

Fluency in English, both and written communication and interpersonal skills.

Pro-active in general, taking own initiatives to prevent risks / issues.

Ability to work well under pressure and take initiative.

Solid work ethic and high levels of motivation.

Strong Client Focus Capacity to work with various clients with strong client services orientation. Need to be sensitive about the rationale of their requests and be proactive when replying to them.

Work as partnership while consistently keeping an independent mindset.

Analytical mindset Aptitude to understand the Front-To-Back workflows and handle exceptional issues with logical mindsets to communicate with Front Office

Organized & good resistance to stress This is a much fast paced dynamic environment; therefore excellent time management and good positive resistance to stress are compulsory.

Required to work independently and with ability to multi-task and cope with changing priorities.

Accuracy & Attention to detail Ability to ring the bell for any abnormal trade pattern and escalate in timely manner

Innovation and initiatives (Think outside the box ) Proactive / Demonstrate willingness to constantly improve the status quo.

Understand well the processes in place and evaluate if needed, alternative options to do things better with a cost - benefits / ROI approach and to execute change.

Self-discipline & autonomy Have a constant delivery on time mindset, both on the daily production and on the projects handled.

Ability to work on its own with little supervision.

Flexible, Adaptability & Change Management Ability to easily adapt to new situations (new booking systems, new products, new activities to manage) as this is a constant changing environment

Escalation & Reporting process Internal rules of reporting and escalation to Operation and FO need to be known & applied.

The team member also needs to report any sensitive information / issues and escalate immediately to their management.


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