About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client base. The Role Responsibilities
A dynamic individual is required to join Program North to lead the Architecture workstream from solution, engineering, and delivery validation perspective.
The focus is to enhance our application system performance and change the bank capability covering Hong Kong business. The key challenge will be to deliver the requirements below in an environment with a high rate of growth.
Expectation is to contribute on stability, resiliency, and performance to our customer journey from overall technology perspective.
Lead Program North / North Star Architecture workstream as the main brain and objective is to reduce Hong Kong customer-impact incident by half year on year
Develop and own the HK specific architecture requirements and leverage the Group applications team to follow the requirements when delivering new system / major system enhancement
Validate the deliverables and sign off according to original HK architecture requirements or follow escalation process if it does not meet
Work with individual teams across CIO to review architectural design, solution and cost
Focus on the whole eco-system but not specific application within the eco-system to identify potential bottlenecks, performance tuning and stability improvement opportunity
Review load tests to validate system performance and stability
Work with system owner on specific design and execute benchmark, load, stress, endurance and other non-functional tests
Work with monitoring system owner to improve success rate of pre-alert of customer-impact incident and identify potential bottleneck.
Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments
Provide technical assistance to improve system performance, capacity, reliability and scalability
Work with MIM and Problem Management team to review incidents regularly and determine what will be added to Program North
Identify and recommend new technology that will add value to the organization in terms of capability, performance, and cost efficiency
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Hong Kong Business, Hong Kong CIO / CTM Team, COO team and various T&I delivery teams by project / system.
Our Ideal Candidate
Sold relevant experience in architecture / engineering stream
Expertise in test planning, test estimation, test strategy, work load design, test cases design, test environment setup, test data setup, defect management & configuration management
Strong problem-solving skills and time management skills
Strong technical knowledge in engineering process and methodologies
Knowledge on cloud base computing
Sound technical experience in reviewing application, Infrastructure, sys logs and correlation analysis
Able to do a detailed root cause analysis and provide detailed performance analysis.
Good knowledge on agile performance testing and CI / CD
Excellent communication and co-ordination skills within the technology, business community and team members
Ability to write technology proposals and business recommendations would be considered an advantage
Experience in building high availability and resilient banking systems would be a distinct advantage