The primary responsibility of the position is managing delivery of multiple complex end to end digital transformation projects across various clients in the region
Operate in a consultative role working within the account leadership team to understand opportunities and develop a trusted relationship with the clients’ leadership teams
Experienced technology partner who is able to suggest innovative solutions to business / process problems that leverage technology to provide differentiation, efficiency improvements, and better user experiences
Participate in the full cycle of pre-sales activities, drive time pressured preparation of customer proposals (including various models, such as fixed capacity, time and materials, fixed-price), define the implementation and design for the solution, present the proposed solution architecture to the customer and the statements of work from delivery perspective
Hands-on delivery management experience covering the full project initiation and life cycle : lead management, qualification for the bid / financing, drive solutioning and staffing, client management, delivery and execution governance.
Accountable for overall delivery including financial, sourcing, development and business perspectives
Run multiple delivery streams and clients, to ensure governance at top management level and conduct governance project meetings and identify successful and unsuccessful project factors and gaps
Lead implementation of the solutions from establishing project requirements and goals to solution "go-live"
Manage customer expectations and relationship. Manage senior level client relationships, looking for opportunities to up / cross-sell products and services through relationship management
Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives.
Identify and manage engagement risks and flag major issues early
Hands-on management of delivery stream along with management & growth of a team of Technology Delivery Managers - providing coaching, mentoring and development support to drive up delivery capability across the department
Requirements
Experience in building delivery teams and solutions. Proven experience in driving scalable enterprise initiatives
Proven experience in driving large-scale transformational initiatives, ideally initiatives in large enterprises impacting both organizational and technological components of an organization
Significant agile practitioner experience, able to define and implement agile processes in complex customer and stakeholder environments and significant experience of delivering agile projects at scale
Experience with presales, contracting & management under multiple commercial models including T&M, FP and managed output / outcome
Experience in building and leading geographically distributed delivery teams, including experience in working with customer’s distributed team and defining right target operating model
Excellent communication, presentation, and planning skills are necessary, experience with working with nearshore teams preferable
Expected to have exceptional organization, leadership, and stakeholder management skills
Minimum of a Bachelor’s degree, MBA or equivalent business experience preferred
Self-motivated, flexible, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced, highly entrepreneurial work environment
We offer
Friendly team and enjoyable working environment
Work-life balance and flexible schedule
Online training library, mentoring, career development and potential partial grant of certification
Unlimited access to LinkedIn learning solutions
Referral bonuses
Compensation for sick leave and paid time off
Opportunities for self-realization