Business Analytics Manager
Hang Seng Bank Limited
Mongkok, Hong Kong


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Business Analytics Manager

Commercial Banking CMB Chief Operating Officer’s Office

Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-

sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-

Banking services.As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-

made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Business Analytics Manager.

Principal responsibilities

  • Build an advanced analytics system using cutting edge technologies, including the latest machine learning, deep learning techniques, and text analytics
  • Design and deliver long term solutions by adapting Big data technologies with leveraging existing analytical and computing techniques
  • Formulate analytics roadmap to deliver data analytics on product, customer segment, channel and risk control areas
  • Requirements

  • University degree in Quantitative Analysis, statistics, computing or a related discipline
  • At least 5 years' data analysis, database management, software engineering, system development, statistical modeling, or data / text mining experience
  • With implementing large-scale CRM system is an advantage
  • With banking experience, with knowledge of commercial / digital banking is preferred
  • Hands-on experience of SAS, SQL, R, Python or Excel VBA
  • Knowledge of Cognos, Qlik, Java, Hadoop and experience in UNIX platform is an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Strong commitment in taking new challenges, self-motivation and creativity
  • Good communication, analytical and project management skills
  • Proficiency in both English and Chinese
  • 申請
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