Assistant Manager Mortgage Lending - Wealth and Personal Banking
HSBC Group
Kowloon City, Hong Kong

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.

4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.

7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals.

We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as an Assistant Manager Mortgage Lending.

Principal Responsibilities

  • Reporting to the Manager Mortgage Lending Unit (MLU), the jobholder is responsible for Mortgage loan approval as well as reviewing and streamlining work procedures within MLU periodically and ensuring that customer service standard are met all the time
  • The jobholder is required to assist the Manager MLU in monitoring the efficiency and effectiveness of various sub-teams in carrying out their functions.
  • He / she has to approve new Mortgage loans within the delegated authority, and to negotiate with customers on Mortgage re-pricing and rescheduling requests, also retain customers who are prepared to attrite the home loan

  • The jobholder should conduct frequent review of staff performance and to motivate them when required. He / she is also required to liaise with relevant departments for enhancing operational efficiency and ensuring procedures are within guidelines and credit requirements
  • Requirements

  • The property market has picked up gradually leading to fierce competition among banks on new and refinancing mortgages.
  • The work volume of MLU has expanded considerably especially after the full implementation of the mortgage centralization project.

    To meet this increasing work volume and more severe demands from customers, the jobholder should acquire in-depth knowledge on the mortgage products in order to handle customers’ requests more efficiently and effectively

  • The jobholder should also need to adhere to the Bank’s policies and guidelines, in particular the Group Standard Manual (GSM), Branch Instruction Manual (BIM), Personal Financial Services Functional Instructional Manual (PFS FIM) and the AMH Credit Policy, Guidelines and Procedures Manual (CGPM)
  • The jobholder should also possess good supervisory skills and be able to act as mentor to coach and train the subordinates as and when required
  • You’ll achieve more when you join HSBC.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    Issued by The Hongkong and Shanghai Banking Corporation Limited.


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