A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.
We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Fraud Analytics Manager
WPB COO Office
The role of Fraud Analytics Manager will develop and implement strategies to prevent and reduce fraud and take a significant role in the identification, investigation and prosecution of all fraudulent activities.
We are currently seeking a high caliber professional to join our department as Fraud Analytics Manager .
Manage fraud management information and identify fraud risk exposure to minimize fraud risk exposure to WPB
Identify fraud risk exposure in business initiatives / services and products
Provide latest fraud statistics to facilitate fraud control strategy
Directly influence the operational effectiveness of the functional unit
Co-ordinate and manage projects; typically working on large, moderately complex projects / assignments
Support decisions through advice, counsel or services in area of specialization
Adhere to and actively support established policies and procedures
Support and embed change initiatives
University degree in Business Administration or other relevant qualification
Strong risk management and governance experience including 3 lines of defense criteria
Solid experience in fraud processes and controls
Strong understanding of the digital payments world and strategies used for digital payment fraud prevention
Strong understanding of the HSBC global organization
Past working experience in a fraud analytics would be an advantage
Strong analytical skills, ability to use statistical packages including base, SAS, SAS enterprise guide and SQL and familiarity with the SAS EFM software platform / fraud rule writing approaches
Ability to assess multiple attributes, analyze for outcomes and make decisions that deliver against all components of the business
Ability to articulate complex and sensitive information and situations in meaningful and easily understood terms
Confident to challenge when dealing with senior stakeholders
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.
As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.
If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.