Do you match this profile?
Do you have a minimum of 10 years’ experience within Retail Luxury industry?
Do you have a strong Business understanding - understand the business, as well as retail and boutique environment
Do you have excellent listening and communication skills with the ability to solve problem and offer proven and sound suggestions
Do you have a personality fit with VCA values and spirit
Do you have a strong interpersonal skills with the ability to be diplomatic, persuasive and motivating with others in a consistent manner
Do you have a strong teamwork and facilitation skills as well as the ability to work in a matrix structure
Do you have Project Management skills - transversal approach. Organized, capacity to coordinate, impulse & support change management.
Are you highly self-motivated, organized, efficient, strong attention to detail
Are you analytical, result and action oriented
Are you a team player, at ease with transversal and multi-site organization
Do you have strong focus on execution & rigorous implementation
Are you fluent in English. Mandarin or Cantonese a plus.
What do we expect from you?
Reporting to the Retail Director Asia Pacific, and as a key member of the regional retail team, the Regional Retail Performance & Operations Manager oversees a team of 2 senior executives (Performance, Operations).
S)he plays a key role in the launch and implementation of projects aiming at improving boutiques performance & operations in APA.
S)he is both the voice of markets in the escalation of local needs / specificities and the voice of Inter. when it comes to coordinate the roll-out in markets (accountability).
S)he supports the Retail Director and APA markets in better understanding the business, providing quantitative and qualitative insights.
S)he is responsible for analyzing network performance and supporting markets to define local action plans based on outputs.
S)he works in close collaboration with Regional Finance team on sales forecasts and Budget preparation.
S)he ensures that boutique operations are efficient and in line with Maison’s guidelines.
S)he coordinates with the markets to support them in mastering boutique tools / services and applying processes / procedures.
S)he also has a key role in the identification and sharing of boutique best practices.
Performance monitoring & Retail strategy :
Operations projects deployment :
More than a job it’s an experience!
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels.
By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development
The recruitment process :