Assistant Vice President, Operations Team Lead, Global Banking Operations
Bank of America
Hong Kong, Hong Kong

Job Description : Your background

Your background

  • Work experience in Banking, particularly Payments, Receipts, Commercial and Cash Counter services
  • Minimum 5-7 years of operations experience; cash management expertise is preferred for this role
  • Attention to detail and the ability to multi-task and prioritize assignments
  • Product knowledge in treasury, cash management services and related regulatory requirements
  • Bachelor’s degree or above
  • Written and verbal communication in English and Cantonese
  • Teamwork and leadership skills
  • Regular working hours on weekdays
  • What you can expect

    This role is a part of the Cash Management Services covering Payments, Receipts, Commercial and Cash Counter processing activities.

    Responsibilities focus on the day-to-day processing, problems solving and providing guidance to associates to handle exception items or unusual situations.

    It requires operations knowledge with rich work experience in Cash Management Services and clearing system. There will be opportunities to participate in local, regional, and global Cash Management projects and build network across countries and external partners.

    What you will do

  • At least 6 key responsibilities should be listed describing the day to day of the role
  • Process Cash, Check Deposits, and withdrawals activities
  • Process payments, receipts, and commercial related activities
  • Process check printing and delivering to clients
  • Handle internal and external clients’ enquiries
  • Monitor transactions to ensure all activities are completed within deadline
  • Ensure services quality are provided in timely and professional manners
  • Conduct UAT related to Cash, Payment and Commercial functions
  • Open clients’ account at Partner Bank of America
  • Prepare statistic report to stakeholders
  • Handle Special Project
  • About Bank of America

    Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries.

    In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients.

    We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

    Connecting Asia Pacific to the world

    Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities.

    Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.


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