Business Analyst, Transformation
Hong Kong

Responsibilities :

  • Work collaboratively to assist in the design and implementation of analysis to answer challenging business requirements and questions, and form business requirements
  • Serve as a bridge between the Business and Technical / solution, vendors, and end-users to plan and support user requirements and testing
  • Assist in the design and delivery of automated, scalable operating models to stakeholders
  • Handle business and project issues proactively and escalates appropriately
  • Develop and manage relationships with relevant stakeholders across business and technology
  • Undertake research and analyze data garnered from disparate sources and related industries and external benchmarks
  • Provide relevant insights and recommendations with statistical support / validity on analysis
  • Work collaboratively with cross-functional teams, including Operations, IT, Vendors and Training teams; and Capacity Planning and Quality teams
  • Qualifications, Training and Experience :

  • Bachelor's degree in business, finance, computer science, information systems, engineering, or a related discipline preferred
  • Insurance & financial industrial working experience is an advantage
  • Customer-focused
  • Solid experience of working as business analyst on medium-sized to large projects involving multiple stakeholders and complex technologies across different geographical areas / regions.
  • Exposure to a wide range of technologies and demonstrated experience in seeking out new and emerging technologies and Solution
  • Experiences in sales operations is an advantage
  • Knowledge of project management lifecycle & methodologies (e.g. SDLC, Agile, etc.) and typical problems associated with the implementation of projects.
  • Understanding of IT architecture, integration and design.
  • Process design expertise such as lean six sigma.
  • Excellent problem solving skill and logical thinking; ability to identify source of data and analyse data to construct a case with reasonable recommendations and decisions, supported by sound justifications
  • Excellent team player with strong interpersonal and communication skills; open to new ideas and suggestions
  • Effective interpersonal skills with a clear, concise and relevant communication style, including excellent presentation skills.
  • Good written English and Chinese; proficient in English and Cantonese
  • Bupa offers 5 days’ work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.


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