Product Manager, Platform
Hong Kong

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go.

People talk about O2O, we live it!Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday .

With 1600+ employees spread across SEA, INDIA and LATAM, our 6-years old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter.

Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs.

Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods.

We realise this vision with a glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors.

At the same time, we have ambition to build an international brand by establishing an even more global presence.We are looking for a product manager to help build the next generation of delivery experience.

As a product manager at Lalamove, you will set OKRs and prioritise product ideas to fuel our company's strategic goal. On this team, you will work with a group of passionate and talented engineers, designers, and data scientists to solve some of the most challenging problems the company is facing.

You will need to wear many hats, work smart and iterate quickly.

What you'll do :

  • Develop creative plans for the product line based on a clear idea of customer value, a deep understanding of market demand, and a solid knowledge of technical application
  • Able to come out and explain the product backlog to stakeholders, including business audience and technical experts with validated ideas
  • Work closely with other product managers and clearly define OKRs and analyze metrics that determine the success of our products
  • Communicate clearly to product and leadership on the plans, data and results
  • Identify and verify user problems and result based on solid data supporting
  • Build creative and cost-effective solutions with members of the supply team and cross-functional teams
  • Drive full-stack product development with a team of talented engineers, designers and data scientists. Control the whole process of product realization through communication and coordination for timely delivery
  • Integrate usability studies, research and market analysis into product requirements to bring the best user experience
  • Execute and launch features or campaigns by different iteration by collaborating with local teams and business stakeholders
  • What you'll need :

  • Bachelor's degree in Computer Science / Statistics / Economics, similar technical field of study or equivalent practical experience
  • 2+ years of product management experience with O2O industry plus
  • Proficient hands-on experience with SQL and Python, with strong knowledge of statistical techniques
  • Proven ability to bring simplicity and measurable results to complex, ambiguous situations
  • Team player with ability to wear both hats (business and technical) to communicate to stakeholders
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
  • Willingness to roll-up sleeves and do the dirty work
  • Open to travel to other countries to better understand users
  • Bonus points if you have experience with middleware platform (a platform providing packaged business capabilities)
  • Fluency in English and Chinese (Cantonese or Mandarin)
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