Senior System Support
Neo Derm Group Ltd.
Hong Kong


  • End user devices’ hardware and software installation and configuration
  • Server and network equipment setup, configuration, administration and troubleshooting
  • Daily server and network monitoring
  • Maintain hardware and software inventory record
  • Prepare training guide and IT operation guide
  • Handle ad-hoc project assigned by supervisor
  • The Successful Candidate

  • Diploma or above in Information Technology or related disciplines
  • Minimum 4 years’ experience in IT end-user support with C-Level user support
  • Experience in Microsoft Windows OS, Active Directory, Microsoft Exchange Mail System, Network equipment configuration (e.g. Network Switch, Firewall)
  • Hardworking and willing to work under pressure and independently
  • Good team player, self-motivated and good interpersonal skills
  • Good command of Chinese and English, proficiency in Putonghua is an advantage
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