QA Specialist, Content
Ralph Lauren
Tsim Sha Tsui, Kowloon, Hong Kong

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all.

We foster a culture of inclusion through : Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

Ralph Lauren Asia Pacific is looking for a motivated and digital savvy Digital QA Specialist to join the digital Ecommerce team.

The QA Specialist will partner closely with our cross-functional and cross-regional counterparts in APAC and global HQ to support our site and digital channel partnership initiatives.

The candidate must be well versed in the digital world and can utilize digital to elevate the customer and brand experience.

The role requires a detail oriented, driven, and collaborative team player. You're focusing on the outcome instead of output.

You are good at prioritizing and paying attention to items that matter the most to the business.

Essential Duties & Responsibilities

  • Test digital assets on multiple browsers, digital platforms and all mobile devices
  • Evaluate, document, and correct rendering or link errors in HTML and CSS
  • Prepare and validate HTML / CSS code for maximum deliverability (nice to have)
  • Continue to troubleshoot testing issues with the Creative Services team to successfully deploy campaigns
  • Understand business / functional requirements to assure that requirements are testable and properly covered
  • Develop and execute test cases / scripts for a variety of tests e.g., functional testing, regression testing and user acceptance testing to safeguard the quality of product / feature
  • Document identified bugs in detail, communicate testing progress, report testing results with the working team and discuss the issues to ensure appropriate follow-through to resolution
  • Implementing traceability matrix to reflect test coverage and link defects with the test cases
  • Attend sprint review / retrospective and provide suggestions to improve and enhance the entire product development cycle
  • Establish the best practice for the quality assurance process / workflow and relentlessly identity areas of improvement e.
  • g., test automation to boost the quality of and reduce the go-to-market time of product / feature

  • Analyze business requirements, wireframes, user specification documents and designs
  • Contribute to and develop Quality Assurance documentations including Test Plans and Test Cases
  • Establish a positive working relationship with the digital product managers, developers and UX / UI designers to understand the business / user requirement, product release scope and usability concerns
  • Work with the managers and directors to develop and execute testing strategy for the Digital Product team
  • A quick learner and passionate about user experience and talent that keeps you on technology's leading edge.
  • Organise UAT and assist in releases
  • Experience, Skills & Knowledge

  • Minimum of 3 years’ QA experience
  • Experience of working in a fast-paced digital environment
  • Dynamic and engaging with a real passion for quality and testing
  • Excellent written and verbal communication skills
  • Flexible in approach and attitude with a consistent focus on quality
  • Analytical, organizing and attention to details with the ability to solve multiple problems at the same time
  • Strong knowledge of web technologies, browser / OS combinations and device differentiation
  • Previous SF Commerce Cloud (formerly Demandware) and Sterling OMS experience preferred.
  • Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients / vendors / projects.
  • Ability to manage relationships with key stakeholders and effectively articulate and justify test estimates
  • Specific application knowledge JIRA & Confluence
  • Specific software and programming knowledge - HTML, Java.
  • Strong sense of customer empathy with the ability to recommend a solution from the user’s point of view is ideal
  • Automation skills or desire to progress with Automation
  • Experience with ecommerce platforms preferred
  • Excellent interpersonal and communication skills required.
  • oEnglish fluency / advance knowledge is a must; fluency / advanced knowledge of Mandarin, Cantonese and other Asian languages is highly valued

    QA Specialist, Content


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