Sha Tin, New TerritoriesSome careers grow faster than others.If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world.
At HSBC Private Bank, we put our clients at the centre of everything we do.We are currently seeking a high caliber professional to join our team as Business Analyst .
Principal responsibilitiesResponsible for system replacement project by monitoring the UAT progress, data migration result and perform project related administrative workWork with business and processing center to establish and drive service frameworkEstablish and maintain service level agreements with processing centers to ensure agreed services to customers are aligned to services metrics at operations and GSC centersCreate management information on operations and controls for service governance committee's reviewEnsure effective communication with business and operations including capacity projection, product rollout, significant client take on and strategic initiativesAnalyze and identify deficiency trends for improvement initiatives for services quality, operational controls, operational efficiency and risk mitigationImplement and monitor recommendation on internal controls and business improvement activitiesReassess suitability of operating structure for business processes at operations centers after completion of process migrationCooperate with business and processing teams to address servicing issues at operations centersAssume overall reconciliation controls for securities settlement, treasury services and securities transfer processes.
Ensure all processes and procedures are in compliance of internal and external regulations and market practiceReview all outstanding cases and monitor the follow upReport timely to supervisors for any risky issues, violated cases and long outstanding snag casesHandle enquiries, operational issues and discrepancies raised by stakeholdersQualificationsRequirementsProven experience in banking, securities operations processing and managerial role with exposure to different productsUndergraduate or post graduate degree holderGood understanding of the banking products, operations processes and proceduresAble to multitask and prioritize work within a fast paced environmentExcellent interpersonal relationships and communications skillsProficiency in English and Cantonese, both written and spokenYou’ll achieve more when you join HSBC.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.HSBC is committed to building a culture where all employees are valued, respected and opinions count.
We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.#LI-MH1