Client Distribution Leader


Client Distribution Leader, Hong Kong

Hong Kong

We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own.

Take it seriously. Make it fun. Know it matters.

This role carries senior representation on the Hong Kong Leadership team. You will work closely with key regional stakeholders to define and drive a Hong Kong strategy across the business to better leverage our regional assets.

Your focus will be on enhancing client engagement, broker management, and to own, coordinate and manage the go to market strategies for AXA XL in Hong Kong.

What will your essential responsibilities include?

  • Broker management Complete oversight of the Tier one relationships. These make up 70% of the Regions income. Report back to the Hong Kong leadership team on quarterly performance and CDO.
  • Lead a consistent broker management approach with Tier 2 opportunities and DUA, increasing scale and efficiency. Set / Promote best practice sharing toward Pipeline management, targeting, cross selling, portfolio solutions and alternative distribution.

    Responsible for the regional governance and monitoring of local Broker Agreements

  • Client Management Responsible for client experience, from acquiring, renewals, claims and servicing. Provide a one stop shop framework for our key customers
  • Coordinate and strengthen the One AXA engagement with the AXA Entities operating in country for a coordinated and extended customer journey, leveraging cross-sell opportunities.
  • Play a prominent role in developing AXA Group's ESG / CSR agenda

  • Conduct competitive watch, identify and leverage AXA XL competitive advantage and identify additional distribution opportunities, and assist the introduction of new products to market
  • Expand company footprint into new segments / geographies through Asia and leverage strategic agreements
  • Engage and coordinate with the Regional Communications & Marketing team for events and market communications
  • You will report to the Country Manager, Hong Kong with a secondary reporting line to the Chief Distribution Officer Asia Pacific & Europe.

    We’re looking for someone who has these abilities and skills :

  • Proven entrepreneur : Strong track record in managing business, driving growth in key markets with extensive marketing and sales skills, including presentation, relationship development and negotiation skills
  • Strong client centric focus and demonstrated business / functional experience with international brokers across the commercial landscape, including large multi-national companies.
  • Experienced in global program business including Captives, with good knowledge of all the Groups products, Execute Cross and Up sell strategies.

    Senior level relationships with the major broking houses essential

  • Solid and relevant knowledge base : Extensive knowledge and expertise in the global insurance market with 10 years’ underwriting management, insurance operations experience or equivalent
  • Solid knowledge in one or more lines of business, detailed working knowledge and appreciation of supporting functions including Finance, Tax, Legal, Actuarial, Facility and HR
  • Sound understanding and use of financial planning, analysis and reporting approaches as well as familiar with local market, distribution channels and competitors
  • AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re / insurance, we reinvent it.

    How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

    With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

    At AXA XL we are happy to talk flexible working. We are committed to building a diverse and inclusive workforce and consider flexible ways of working for every role.

    Talk to us about how we can make flexibility work for you.

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    At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world’s most complex problems.

    From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy Our Impact.

    Our Future. aligns key issues that are pertinent to our business climate, water and financial resilience - and contributes to AXA Group’s purpose to Act for human progress by protecting what matters. .

  • Climate : We’re reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.
  • Water : We’re developing water resilience where it is and will be needed most.
  • Financial resilience : We’re helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.
  • Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our Hearts in Action programs.
  • Inclusion & Diversity

    AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

    At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success.

    That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, while creating an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.

    It’s about helping one another and our business to move forward and succeed.

  • Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
  • Robust support for Flexible Working Arrangements
  • Enhanced family friendly leave benefits
  • Named to the Diversity Best Practices Index
  • Signatory to the UK Women in Finance Charter
  • Learn more at . AXA XL is an Equal Opportunity Employer.


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