Harmonic Technologies (HK) Ltd - Project Manager, SaaS
Harmonic Technologies (HK) Ltd
Hong Kong
source : Happyer

Who we're looking for

We are looking for Project Manager, SaaS to join the team!

What you will be doing

  • Provide project & operation administrative support to the assigned manager.
  • Defining and managing project deliverables : create and maintain project documentation, support operational processing workflow and fulfillment status, report project status on regular basis.
  • Work closely with Product and R&D team to define and review SaaS operational requirements for new products / features, as well as existing workflow improvement
  • Scheduling resources in delivering the various projects and operational tasks
  • Managing Engineers On-call / On-shift roster and overtime
  • Tracking and managing change requests and open issues to project or customer issues.
  • Follow established communications paths to provide timely and accurate update of key project issues / events to the manager
  • Generate weekly project and operation reports with key metrics
  • Work with SRE and Development team for ad hoc operational projects to develop timeline, create schedule and oversee progress to make sure goals are met on time.
  • Who you are

  • 5 years or above relevant experience
  • A bachelor’s degree or master's degree in a related field
  • Strong organization skills and able to multitask
  • Proficient in Microsoft office suite of applications
  • Knowledge and experience with Salesforce and Jira are definite advantage
  • Strong data analysis skills
  • Good knowledge in technical project implementation workflow
  • Must be comfortable working in a dynamic, fast-paced international environment
  • Flexibility to accommodate flexible working hours when required
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