Sales Support Executive
Inmarsat
Hong Kong, Hong Kong
6天前

Job Description

Primary Role Purpose :

The Sales Support role is to collect the tasks associated with coordination of customer inquiries. This position will be responsible for customer information and coordination internally to provide customer with necessary information and support in our services.

This position will work towards specified customer accounts in close cooperation with the Sales Manager.

Key Responsibilities :

  • Handle order processing and order fulfilment
  • Support Sales Manager for routine sales activities and prepare sales reports
  • Liaise with internal departments to fulfil customer requirements timely
  • Act as primary contact person for small and medium sized accounts in assigned region
  • Work according to company procedures and guidelines
  • Develop and maintain excellent relationships with customers in order to maintain and improve customer satisfaction
  • Handle ad hoc tasks and assist office administration duties required by the management
  • Qualifications

    Essential Knowledge and Skills :

  • Have minimum a diploma / degree
  • Preferred with relevant experience within the area of work
  • Have ambitions to develop skills and qualifications within the area of work
  • Proficient in English and Chinese communication and written skills.
  • Knowledge of Japanese will be an advantage.
  • Ability to identify with Inmarsat values
  • Service minded
  • Team player with good interpersonal and communication skills, social and outgoing
  • Think outside the box, be proactive and take pride in proactive problem solving
  • Can cooperate and build good relations to both internal and external customers
  • Structured, patient and like to socialize
  • Able to work independently as well as in a team
  • You must be eligible to work in this location advertised.

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