Manager / Senior Associate – Technical Lead / Consultant (CRM) - Technology Consulting (Microsoft Dynamics D365) - Advisory - Hong Kong
PwC
Hong Kong
6天前

Senior Associate

Job Description & Summary

A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities.

We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment.

We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities.

We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment.

We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level.

To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate / Manager in CRM team, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

About Technology Consulting

Technology is an important tool for business transformation. Economic climate, regulatory concerns, industry consolidation, virtual workforces - these are just a few of the many issues impacting businesses today.

Faced with these issues, companies find that improving performance has become essential as they strive to remain competitive and effective in this challenging environment.

We bring in-depth knowledge in the following fields :

  • IT transformation
  • Enterprise architecture
  • Application
  • Data management
  • IT sourcing
  • Deal support
  • The Technology Consulting Senior Associate opportunity is part of the PwC Consulting team.

    The objective of this role is to drive our client-facing engagements of transforming clients’ business and strategy through deployment of different technologies and systems.

    Responsibilities :

    You will be assisting senior managers and directors on the following areas :

  • Analyse business requirements and propose solution design that meets business requirements;
  • Develop quality solution design document and technical specification;
  • Perform configurations, customisations and integrations on Microsoft Dynamics platform;
  • Manage offshore development team to develop the solution according to the project timeline, resolve issues and take ownership of the solution quality;
  • Perform SIT, performance and stress tests;
  • Perform data migration and system cutover
  • You are expected to support your senior managers and directors on pre-sales activities, engagement delivery, clients’ requirement gathering & analysis, and act as clients’ on-ground contact.

    Requirements

  • A bachelor’s / Master’s degree in Computer Science or Information Systems or other technology-related studies
  • Three to five years’ experience in the technical team of CRM / SaaS / eCommerce system implementation, with the experience of developing Microsoft Dynamics D365 customisations and integrations
  • Experience in working offshore development team and third party vendors
  • Experienced in providing wide range of Technology Consulting services to clients, , system implementation & integration, code review, system development life cycle etc.
  • Experienced in CRM technology Microsoft Dynamics D365 preferred
  • Hands on experience with Web Applications and programming languages such as HTML, CSS, Java, JavaScript, JQuery, Web Services (REST, SOAP, etc), API's
  • Microsoft Dynamics D365 certifications preferred
  • Background in development and / or configuration on other CRM platforms (examples : Salesforce, SAP CX, Zoho) will be preferred.
  • Strong analytical and creative problem solving capabilities
  • A proven ability to translate client objectives into deliverable that address complex situations
  • Group facilitation and presentation skills
  • The ability to work directly with senior management and employees throughout client organizations
  • Fluency in English and Cantonese
  • Key personal attributes

    In addition, candidates should illustrate the following personal attributes :

  • Demonstrates courage and integrity
  • Acquires and applies commercial and technical expertise by staying up to date in industry and with market trends
  • Manages projects and economics efficiently; planning and performing work in accordance with client requirements and professional standards
  • Open minded, agile with change and practical
  • Committed to self-develop and coaching of others for growth
  • Communicates with impact and empathy
  • Actively shares ideas and knowledge and is innovative
  • Lead and contribute to team success
  • Is passionate about client service
  • Works hard to build and sustain relationships
  • Uphold the firm's code of ethics and business conduct.
  • The PwC China (including Mainland China, Hong Kong, Macau) does not accept unsolicited resumes from search firm recruiters.

    Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of PwC China (including Mainland China, Hong Kong, Macau).

    PwC China (including Mainland China, Hong Kong, Macau) is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs.

    We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the local law.

    Education (if blank, degree and / or field of study not specified)

    Degrees / Field of Study required :

    Degrees / Field of Study preferred :

    Certifications (if blank, certifications not specified)

    Optional Skills

    Desired Languages (If blank, desired languages not specified)

    Not Specified

    Available for Work Visa Sponsorship?

    Government Clearance Required?

    Job Posting End Date

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