Team Leader
HSBC Group
Hong Kong, China
30天前

Description

Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Insurance provides a comprehensive range of life products and services to suit the every possible need of our personal, commercial, corporate, institutional and private banking customers.

As a leader in new life insurance business and Hong Kong’s largest administrator of retirement schemes, the business serves this diverse client portfolio from its management offices in Hong Kong and through a wide network of banking, consumer finance and insurance subsidiaries throughout the Asia-

Pacific region. We are currently seeking a high caliber professional to join our team as Team Leader, Case Management . Principal responsibilities

  • Provide Jade Universal Life Insurance clients, their representatives and the relationship managers with high level of active day to day customer service in all interactions with HSBC Insurance
  • Ensure all necessary documentation as required is received for each case and is properly completed
  • Ensure all administrative and compliance processes are observed as to timeliness, quality, regulation and procedure
  • Ensure cases are processed and all primary records are correctly captured and maintained
  • Ensure underwriting and other case evidence and documentary requirements are coordinated and handled promptly, including the arranging of such requirements as appropriate
  • Ensure that policies, endorsements, correspondence and any other case outputs are issued in accordance with required HSBC Insurance standards and regulation
  • Ensure policy information is kept up to date through the policy lifecycle
  • Requirements

  • University Degree
  • Solid experiences within the Case Management Industry
  • Fluent in both written and spoken English and Cantonese, knowing Mandarin is a plus
  • Possessing LOMA qualifications or in progress of taking any LOMA courses would be a plus
  • You’ll achieve more when you join HSBC. Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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