Airline Customer Care Officer
David James Recruitment Limited
Tsuen Wan, Hong Kong
source :

Job Responsibilities

  • Provide customer service in order to satisfy customers’ needs and expectations
  • Handle members inquires and complaints via incoming call in a friendly manner
  • Provide fare quotations, flight reservation, attractions suggestion, etc
  • No cold call and selling
  • Job Requirements

  • Good command of both written and spoken English and Mandarin
  • Good communication and listening skills
  • Knowledge of airline industry, product and services is an advantage
  • Extra incentive for good command of spoken Japanese or Korean
  • Candidates with more experience will be considered as a Team Lead
  • Fresh Graduates will also be considered
  • Immediately available is an advantage
  • Compensation and Benefits

  • Salary Range $15,000 - $21,000
  • 45 Working hours a week (On Shift)
  • 14 days paid Annual Leave
  • 5 days paid Sick Leave
  • Monthly Performance Incentive
  • Join in bonus
  • Non-Contributory Provident Fund
  • Medical Coverage
  • Comprehensive training system and excellent career development
  • Tsuen Wan
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