HKBN - Senior Officer, eCommerce Platform and Operation
Hong Kong
source : Happyer

Who we're looking for

We are looking for a passionate Senior Officer, eCommerce Platform and Operation to join our team.

What you will be doing

  • Assist in carrying out training programs and training needs assessment to new on-board merchants
  • Assist in maintaining and updating all training materials in line with the latest system development
  • Assist in setting up and updating platform SOPs, cascade down the info to different teams
  • Identify individual and team skills gaps
  • Work closely with different teams to effective planning, quality assurance and execution of features across platforms.
  • Perform User Acceptance Testing, raise defects if any and follow up with IT team on resolution
  • Prepare monthly report and other analytical sales reports
  • Handle ad-hoc project if necessary
  • Who you are

  • Bachelor in any related disciplines
  • 3 - 5 years of working experience
  • Experience with Magento & e-commerce industry is a plus
  • Strong communication skills for navigating through business requirements, ability to involve others in discussions of alternatives, asking for their suggestions and steering them to a mutually acceptable position
  • Be able to multitask, plan ahead of time, and manage time effectively
  • Logical thinking with excellent verbal and non-verbal communication skills
  • Professional in spoken and written English and Cantonese
  • Advanced in Microsoft Office
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