Sales Associate
Hong Kong, China

Main responsibilities

Responsibilities :

  • Responsible for all sales activities in store within Hermès standards of image and services worldwide
  • Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services
  • Achieving sales target and maintaining a high level of customer service, product knowledge and basic operational procedures
  • Build and maintain long-term relationship with customers by providing excellent customer experience
  • Assist with inventory and special projects as needed
  • Other duties as assigned
  • Requirements :

  • Minimum 3 years relevant retail management or operation experience in luxury brands, high-end fashion, jewelry and watch retailing industry or in similar capacity
  • Strong motivation towards becoming a Hermes Ambassador and providing excellent customer service
  • Strong commitment towards teamwork
  • Energetic, passionate and positive working attitude
  • Excellent in presentation, interpersonal and communication skills
  • Good command of Cantonese, English and Mandarin
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