Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.
We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
WPB Chief Operating Office - WPB Business Financial Crime and Regulatory Risk
We are currently seeking a high caliber professional to join our department as WPB Client Selection and Exit Management (CSEM) Manager
Principal Responsibilities
Manage the end-to-end CSEM process to protect the bank from financial crime risk and reputational risk
Collaborate and maintain good working relationship with internal stakeholders to ensure all the deliverables are achieved smoothly within scheduled timelines and provide quality assurance upon implementation
Provide accurate and timely updates regularly to Senior Management and Reputation Risk and Client Selection Committee (RRCSC) members
Support Senior WPB CSEM Manager to execute the WPB CSEM activities at pace and with minimum conflict; and analyse stakeholder goals and effectively manage their expectations, addressing any misalignment.
Ensure tasks / initiatives adhere to both internal and external regulatory requirements, Local and Group policies and standards and minimise general risk to the Group.
Requirements
University degree in a related discipline with around 5 to 10 years of relevant working experience
Proven record of effective management in project planning, decision making, and identifying priorities.
Sufficient business understanding of WPB objectives and operating model as well as Group policies and standards.
Execute and deliver project tasks within budgets, time scales and of high quality of output
Able to cope with pressure and tight deadlines and be change oriented.
Able to work and resolve issues independently
Attentiveness to details
Ability to build connections and work collaboratively within RBWM and across line of businesses.
Excellent communication, interpersonal and organization skills
Proficiency in both English and Chinese 
