Assistant Collections Officer (Unsecured Collections) - Hang Seng Bank (HK)
HSBC Group
Kowloon, Hong Kong


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Collections Officer (Unsecured Collections)

WPB Chief Operating Office Fraud and Credit Control Services

We are currently seeking a high caliber professional to join our department as Assistant Collections Officer.

Principal responsibilities

  • Perform dunning calls to arrange delinquent account balances and minimize credit losses.
  • Negotiate with customers of delinquent accounts for debt repayment
  • Assist in the process of debt collection activities
  • Assist in compiling MIS reports and performing User Acceptance Test on system enhancement and development
  • Provide administrative support to debt collection operations
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