顧客服務主任 ($14-19K, 航空業, 歡迎畢業生)
Manpower Group
Tsuen Wan, Hong Kong
4天前
source : Jobsearch.hk

我們的客戶為本地知名電訊服務供應商, 正招募全職顧客服務主任處理與航空有關之事務

Our Client, a well-known telecommunications service provider is looking for Member Services Executives in Airline Industry to join their team.

Job Responsibilities

了解顧客要求, 提供優質會員服務

Provide outstanding customer service to program members in order to meet customer's needs

處理有關機票預訂, 改位及行程管理等查詢

Provide fare quotations, reserving flights and answering general enquiries

接聽會員專線, 解答相關問題和提供解決方案

Identify Member's needs and provide appropriate solutions

解答會員的查詢和投訴

Handle complaints and enquiries

Job Requirements

操良好普通話和英語

Good Command of both written and spoken English and Mandarin

能獨立工作

Able to work independently

良好的溝通和聆聽能力

Good communication and listening skills

Problem solving

地勤, 商場客戶服務, 酒店等, 具有客戶服務經驗優先

Knowledge of airline industry, product and services is an advantages

具有更多經驗的候選人將被視為團隊主管

Candidates with more experience will be considered as a Team Lead

歡迎畢業生

Fresh Graduates will also be considered

Package

月薪$14000 - $22000 (連獎金)

Salary Range $14000-$22000 (with incentive)

一星期工作45小時 (需輪班)

45 Working hours a week (Shift)

14天年假

14 days paid Annual Leave

5天有薪病假

5 days paid Sick Leave

每月獎金

Monthly Performance Incentive

非供款公積金

Non-Contributory Provident Fund

Medical Coverage

全面的職員培訓

Comprehensive training system and excellent career development

工作地點 : 荃灣

Work Location : Tsuen Wan

有興趣請電郵履歷表致 Jeanie.Koo manpowergrc.hk

Interested parties please e-mail your resume to Jeanie.Koo manpowergrc.hk

9221 2428

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