Desktop Support Engineers in Hong Kong - Cantonese
ReachExt K.K.
Hong Kong, HK, hk

Job Information

Industry IT サービス業 Salary HK$20,000 HK$25, 000 City Hong Kong State / Province Hong Kong Zip / Postal Code 999077

Job Description

Opportunity for Desktop Support Engineers in Hong Kong (Permanent Position)

Company Info : Multinational IT company

Work Location : Hong Kong

Language skills :

Native level speaker in Cantonese (Mandatory) and business level English. Knowledge of Mandarin will be an added advantage


Required Skills and Experience

  • Around 3 years of experience or more in IT desktop support experience
  • Familiar with MS Windows and Office365 suite
  • Highly motivated with a positive mindset
  • Technical problem-solving skills and also good communication, interpersonal skills
  • Customer-oriented attitudes
  • Video conferencing support experience
  • Responsibilities :

  • Windows 7, 10 and MS office 365 trouble-shooting
  • Mobile device setup and support
  • Guide users with step by step clear instructions
  • Working closely via SNOW system for new IT tickets / requests
  • Manage inventory with various brands and models of devices in HK and also Asia offices
  • Meetings, special events, and video conference setup and trouble-shooting
  • Install / configure patches and IT applications
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