IT Specialist
Hong Kong, HK
source : jobs4it

Established in 1872 in Japan, Shiseido Brand has become one of the most beloved skin care and cosmetic brands in the world.

Shiseido dedicates herself in the quest of new and richer sourcesof value and use them to bringing our customers beautiful lives.

We are now seeking high caliber candidate who shares the same vision to join and grow with us.The Role : We are now looking for a Contract IT Specialist to provide frontline phone support to customer in Mac OS / Windows Platform and conduct daily system administrationand troubleshooting.

He / she will also coordinate with different teams and vendors to complete the request from stakeholders.Reports to : Manager -

InfrastructureResponsibilities : Provide end-user technical support for office and stores.Respond to telephone / email / desk-

side enquiries from users on technical support, troubleshooting and resolution.Hands-on role including desktop installations (hardware, software, mobile devices etc), configuration, systems testing, and day-

to-day support coveringend-user desktop & business applications. Routine hardware and software maintenance for the end user space.

Manage IT Inventory and maintain proper records.Support infrastructure related projects.Requirements : Bachelor / Higher Diploma holder in Computer Studies or related disciplinesMinimum 3-

years’ experience in Helpdesk supportKnowledge in Windows 7 / 8 / 10, Microsoft server, Office 365, Android & IOS support.

Self-motivated, detail-oriented, and able to work under pressureGood in interpersonal and communication skillsGood in spoken and written English and CantoneseImmediate available is a definite advantageInterested?

Please apply with your latest resume stating your notice period, current and expected remuneration package.We regret that only shortlisted candidates will be contacted.

Shiseido Hong Kong is an Equal Opportunities Employer. All applications received will be treated in strict confidential and be used exclusively foremployment purpose only.

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