Workplace Relations Specialist, Legal
Wan Chai, Hong Kong Island, Hong Kong

Job Description

At PayPal (NASDAQ : PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

PayPal’s Legal Team is looking to hire a WR Specialist to conduct internal reviews and collaboratively resolve complex or sensitive workplace conduct issues, ensure consistent application of workplace policies and procedures as well as compliance with local laws and regulations.

In this role, you will work closely with Human Resources, Global Investigations, business leaders, and employees to build understanding, transparency, and trust across the company.

You will work as part of a dynamic, high-performing team responsible for conducting internal reviews involving alleged violations of PayPal’s polices, including the company’s Code of Conduct, as well as providing advice regarding relevant employment laws.

Core responsibilities include :

  • Designing and executing upon investigation plans, including the review and analysis of specific allegations, collection and assessment of documentary evidence, and conducting relevant witness interviews.
  • Effectively interacting and communicating with individuals involved in the matter under review, including HR Business Partners, business leaders and affected employees.
  • Managing a caseload of multiple internal reviews. Preparing and maintaining casefiles, executive summaries, and reports as part of an end-to-end process.
  • Making objective and analytically-sound findings and providing recommendations and advice about options for corrective action as well as recommendations for internal improvements to mitigate the risk of future improper activity.
  • Coordinating with internal employment counsel, privacy counsel, outside counsel, and others, as appropriate.
  • Supporting and promoting continuous improvement to the internal review process.
  • Learning and benchmarking against external best practices and recommending appropriate changes to internal practices.
  • Developing a deep understanding of PayPal’s unique culture and values and bringing objective empathy to investigations.
  • Qualifications

  • At least 5-7 years of relevant experience conducting complex investigations in an in-house or outside counsel, senior HR professional, or relevant government department or agency capacity.
  • An enthusiasm for investigations and the important role they play in advancing PayPal’s mission.
  • Strong interpersonal skills and the ability to interact and communicate effectively with employee witnesses, members of leadership, and other key stakeholders.
  • A strong personal ethical code and integrity, with a deep respect for privacy and confidentiality.
  • The experience and confidence to make difficult decisions and to exercise expert judgment.
  • The ability to recognize and put aside personal biases, to see different perspectives, and to conduct all reviews independently and objectively.
  • Strong critical thinking and analytical skills, especially in complex and nuanced situations.
  • Exceptional written and oral communication skills.
  • An ability to work autonomously and collaboratively in a self-motivated, detail-oriented and highly organized manner.
  • Curiosity and a learning mindset with a willingness to engage in continual learning and to contribute to the learning of the team.
  • Resilience in managing a demanding caseload, balancing shifting priorities, and meeting deadlines.
  • Grace under fire when working in crisis situations.
  • Occasional travel.
  • Our Benefits :


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