WeLab - Account Operations Officer - WeLab Bank
Hong Kong
source : Happyer

Who we're looking for

WeLab is looking for an Account Operations Officer to join the team!

What you will be doing

  • Support account opening process to ensure the compliance with internal policies and regulatory requirements
  • Conduct periodic review on SDD and EDD cases and provide resolution and follow up action on exceptional items
  • Assist to update the operational guidelines and manuals in accordance with legal, regulatory and internal requirements
  • Participate in projects on new process / service development, automation of new process and system enhancement / UAT to improve operational efficiency
  • Participate in ad-hoc tasks as assigned
  • About you :

  • You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
  • You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
  • You are comfortable with ambiguity and extremely resourceful (in your past life you could've been a detective)
  • You always find a way to get things done without sacrificing the quality of your work, integrity and values. No task is off limits for you.
  • You are humble and prioritize the success of the team over your own with an eagerness to help those around you
  • You don't shy away from challenges and have the ability to bounce back from setbacks
  • What is required and what we’re looking for

  • Associate Degree / Diploma or above
  • Minimum 3 years’ experience in banking payment operations and account opening including AML, KYC, transaction monitoring, etc.
  • Sound knowledge of HKMA regulatory requirements
  • Organized, responsible and with a drive for excellence
  • Good command of verbal and written English and Chinese
  • Less experience candidate will be considered as Assistant
  • What we offer

  • Competitive salary
  • Learning and development stipend, because we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn
  • Work hard and laugh lots (chicken wings and french toast, etc.) with a high-performing, fun and diverse team
  • Happiness Dollars for spending on anything that makes you happy
  • Coffee stipend
  • Conveniently located office surrounded by diverse and delicious lunch options
  • Lively office with gaming consoles and a ping pong table
  • Fun extracurricular activities with your colleagues like hiking, yoga, badminton, wine tasting, dragon boat racing, rock climbing, etc.
  • Employee referral bonuses
  • 报告这项工作

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    通過點擊“繼續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。