Senior Solutions Program Manager – Greater China Financial Services
Causeway Bay, HK

Senior Solutions Program Manager Greater China Financial Services


The AWS Greater China Financial Services team is seeking an organized, action-oriented, and experienced Program Manager.

You will lead collaboration with sales, partner and technical teams to deliver outstanding operational execution. You will work with stakeholders and multiple business development (BD) managers to keep multiple projects on task, track and achieve operational goals, and plan team activities.

You will be a face and voice for the FSI Solution BD and ensure all stakeholders are aware of successes, risks, and status.

You will tailor your communications to specific audiences and communicate clearly and concisely to both business and technical audiences. You will :

  • Lead operations management of the team
  • Lead financial planning
  • Lead Business Case development for partners and customers
  • Build and manage project schedules and plans to support key deliverables
  • Continuously monitor key metrics
  • Plan and coordinate events including facilitation and action item management
  • Partner with leaders to develop business rhythms such as recurrent meetings and actions
  • Manage risk by bridging interdepartmental gaps
  • Monitor training requirements and report deficiencies
  • Key Responsibilities include :

  • Execute and drive team program / project delivery, execution, and adoption across multiple organizations and teams
  • Measure and report effectiveness of programs
  • Collaborate with stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones.
  • Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs

  • Execute on communications strategy to stakeholders
  • Drive effective teamwork, communication, collaboration and commitment across multiple groups with different priorities
  • Communicate project issues and status in a concise, accurate, and professional manner
  • Build and maintain reporting for areas of responsibility
  • Coordinate team needs (team activities, event planning, moves, etc)
  • Own the business cadence and governance (weekly / monthly / quarterly business reviews) for area of responsibility
  • Coordinate annual planning and other adhoc planning cycles
  • Own goals / performance reporting and data integrity (Salesforce, other Tools as needed)
  • 10 years of program management experience
  • 5 years of experience partnering effectively with geographically dispersed or ad-hoc teams
  • 8 years of experience in technical, financial, business, project management or resource management
  • 8 years of experience writing documents and narratives; experience presenting in executive level meetings
  • Experience dealing effectively with internal and external customers during problem resolution and operating efficiently under pressure
  • Experience reviewing technical communications
  • Knowledge of AWS services and cloud computing
  • Demonstrated ability to act with a sense of urgency, balanced with diplomacy
  • Thrive in a fast paced environment, able to navigate changing priorities and ambiguities.
  • PMP Certified
  • Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.


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