Qurio is a parallel learning system offering after-school enrichment programs for children. Our innovative curricula delivered via unique experiential learning methods are designed to inspire curiosity and accelerate learning for each child.
Our mission is to transform each child’s unique gifts beyond just academic progress but to achieve mastery of life skills.
Ultimately, our vision is to promote transformational families where every child is equipped to reach their full potential and achieve success in life.
Qurio is part of a prestigious education group committed to delivering the highest standard of service. With more than 20 years of track record in educational excellence, the group has built a solid reputation among parents and students.
Through engaging learning activities and professionally designed teachings, students have been rewarded beyond just textbook knowledge.
We are looking for an energetic Community Associate to support the front-of-house operations of Qurio’s flagship Learning Centre.
You will have the opportunity to utilise your customer service and community building skills to develop and nurture Qurio’s community.
WHAT YOU'LL BE DOING
Serve as the brand ambassador in delivering and facilitating outstanding service to Qurio’s customers.
Attend to and address customer inquiries in a timely and professional manner.
Oversee and manage the daily learning centre operations as needed.
Plan and manage Qurio's Social Club activities calendar.
Execute and facilitate community initiatives designed to develop student relationship and learning.
Prepare and arrange learning materials required for Qurio's Social Club activities.
Input and maintain accurate data across various systems and platforms.
Analyse and report on customer suggestions with creative ideas to enhance the student experience.
Take full ownership of the management and orderliness of front-of-house area and activities.
WHAT WE'RE LOOKING FOR
Degree in Hospitality, Business, Education, or a related discipline
Minimum 1 year of relevant work experience
Highly-motivated self-starter, resourceful, and can work independently as well as in teams
Proven ability to drive amazing customer experiences and results
Ability to adapt to challenges while maintaining a positive attitude and remaining calm in a fast-paced environment
Strong analytical and demonstrated problem-solving skills
Superb communication and comprehension skills with extraordinary negotiation skills
Highly relational with the ability to connect with people and develop relationships quickly
Perform well in a team environment, well-respected and trusted
Highly organized and possesses great attention to detail
Possess a hands-on and can do attitude that can influence through collaboration and leadership
Flexible with work schedule and hours that are based on business needs
High level of personal and professional integrity and work ethics
Excellent command of written and spoken English and Chinese
Passion and love for children and education
HOW TO APPLY
To apply, submit your resume to careers qurioed