Community Associate
Qurio Education Company Limited
Kowloon Bay, Kowloon, Hong Kong
2小时前

About Qurio

Qurio is a parallel learning system offering after-school enrichment programs for children. Our innovative curricula delivered via unique experiential learning methods are designed to inspire curiosity and accelerate learning for each child.

Our mission is to transform each child’s unique gifts beyond just academic progress but to achieve mastery of life skills.

Ultimately, our vision is to promote transformational families where every child is equipped to reach their full potential and achieve success in life.

Qurio is part of a prestigious education group committed to delivering the highest standard of service. With more than 20 years of track record in educational excellence, the group has built a solid reputation among parents and students.

Through engaging learning activities and professionally designed teachings, students have been rewarded beyond just textbook knowledge.

We are looking for an energetic Community Associate to support the front-of-house operations of Qurio’s flagship Learning Centre.

You will have the opportunity to utilise your customer service and community building skills to develop and nurture Qurio’s community.

WHAT YOU'LL BE DOING

  • Serve as the brand ambassador in delivering and facilitating outstanding service to Qurio’s customers.
  • Attend to and address customer inquiries in a timely and professional manner.
  • Oversee and manage the daily learning centre operations as needed.
  • Plan and manage Qurio's Social Club activities calendar.
  • Execute and facilitate community initiatives designed to develop student relationship and learning.
  • Prepare and arrange learning materials required for Qurio's Social Club activities.
  • Input and maintain accurate data across various systems and platforms.
  • Analyse and report on customer suggestions with creative ideas to enhance the student experience.
  • Take full ownership of the management and orderliness of front-of-house area and activities.
  • WHAT WE'RE LOOKING FOR

  • Degree in Hospitality, Business, Education, or a related discipline
  • Minimum 1 year of relevant work experience
  • Highly-motivated self-starter, resourceful, and can work independently as well as in teams
  • Proven ability to drive amazing customer experiences and results
  • Ability to adapt to challenges while maintaining a positive attitude and remaining calm in a fast-paced environment
  • Strong analytical and demonstrated problem-solving skills
  • Superb communication and comprehension skills with extraordinary negotiation skills
  • Highly relational with the ability to connect with people and develop relationships quickly
  • Perform well in a team environment, well-respected and trusted
  • Highly organized and possesses great attention to detail
  • Possess a hands-on and can do attitude that can influence through collaboration and leadership
  • Flexible with work schedule and hours that are based on business needs
  • High level of personal and professional integrity and work ethics
  • Excellent command of written and spoken English and Chinese
  • Passion and love for children and education
  • HOW TO APPLY

    To apply, submit your resume to careers qurioed

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