Deliver One-stop EB Solution and Best-in-Class services to provident funds customers and various distribution channels. Provide professional administrative supports and services to delight customers’ needs and expectation in provident funds scheme administration.
Support daily administrative & coordination duties in Group Insurance Administration
Issue follow-up letter and billing to group insurance clients
Handle daily expense control and claims disbursement work
Complete assigned transactions within service turnaround time with good quality
Execute relevant control measures including anti-money laundering and quality / performance monitoring for group insurance products
Prepare MIS reports for management review
Experience & Qualifications
University degree holder
Around 6-8 years' relevant work experience, preferably in provident funds operations (MPF & ORSO)
IA license, MPF license, LOMA qualifications would be an advantage
Around 2-3 years’ supervisory experience
Knowledge & Skills
People oriented with tactful customer service skills and excellent problem-solving abilities
Self-motive, well organized and attentive to details.
Mature and strong personal drive. Able to work independently and under pressure.
Strong interpersonal, communication and collaborative skills to lead the team work.
Strong PC skills in MS office, including Word, Excel and PowerPoint
Proficient in both English and Chinese, both spoken and written