Claims Services Administrator
AXA
HONG KONG
18天前

Description

The jobholder is responsible for handling all E.C claims & allclaims of assigned major accounts, and to ensure proper reserving, adjustmentand settlement of all claims.

She will assist in preparation for proactive negotiationand settlement, where necessary.

  • To ensure that claims are properly handled and settled.
  • To ensure that claims are adequately and suitably reserved.
  • To examine claims documents for completeness of requirements andassists in computing claims quantum.
  • To follow up on the submission of claims requirements.
  • To ensure that doctors, loss adjusters, auto appraisers,investigator, recovery agents are appropriately appointed to assist in bestinvestigation of a claim for reserving and settlement purpose.
  • Toapprove / validate claims settlement and cheque requisitions within the limitof authority.
  • Tohandle the telephone enquiry efficiently and professionally to ensure bestclaim service being provided when answering the requests and inquiries of claimants / beneficiaries regarding theprocessing, settlement of claims and explanation for declining claims
  • To keep insured, producers, underwriters and any other relevantparties closely informed of the development of claims and a list of suspiciousclaimants.
  • To carry out ad hoc assignments given by superior
  • Qualifications

  • University graduates with 3-5 years of working experience in Claims
  • Good command of both spoken and written English and Chinese
  • Able to work independently with good communication skills
  • Self-motivated and a good team player
  • Proficient in Microsoft Office, e.g. Word, Excel and Outlook Express
  • What We Offer

    We offer excellent career prospects and attractive remuneration package to the right candidates.

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