Senior RPA Technical Support - IT
Hong Kong Exchanges and Clearing Limited
Hong Kong, Asia Pacific
14小时前

Job Responsibilities :

  • Provides production support and maintenance, including incident, problem, monitoring for RPA BOT and deployment for the BOT
  • Works with development team and clients to resolve incidents by analysing log and process workflows; provides work around and long term fix
  • Follow procedure to deploy package to production, and verify
  • Work with Support Manager to generate production status report
  • Participate in proactive maintenance and improvement abilities in RPA
  • Job Requirements :

  • University Degree in Computer Science, Information Systems or related disciplines
  • Minimum 5 years of IT experience on application support and development.
  • Experience with one or more RPA technologies (e.g. Automation Anywhere, Blue Prism, UiPath), Blue Prism is plus
  • Experience with chat bot development is plus
  • Solid technical knowledge of Microsoft Visual Studio .NET (ASP.NET and C#.NET) and SQL server
  • Solid technical knowledge of Java with Mybatis framework, and MongoDB / SQLite
  • Familiar with RESTful / WebSocket network API development
  • Familiar with HTML and JavaScript development
  • Familiar with Linux command and shell script, Docker experience is plus
  • Proven ability in deployment skill and process.
  • Good understanding of applicable technology concepts, trends and capabilities
  • Excellent interpersonal skills in areas such as teamwork, facilitation
  • Able to work under pressure and demonstrate passion and ability to learn new technologies and their application. Attention to detail
  • Focus on the end user’s or customer’s needs; ability to set expectations and understand end user behaviour
  • Outcome focused with demonstrated ability to meet deadlines
  • Strong analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills;
  • ability to identify root cause and solution

  • Fluent spoken and good written in Cantonese and English.
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