(Senior) Customer Service Representative - Call Center
GOGOVAN
Kwun Tong, Hong Kong
12天前
source : Jobsearch.hk

GOGOVAN is actively recruiting Customer Service leaders talents who will be providing quality logistics arrangement services through accurate and efficient phone transactions.

The successful applicant will have to work closely with the Customer Service Manager to help manage the floor and work in a team based culture.

Responsibilities

  • Handle drivers' and customers' concerns and complaints
  • Work closely with the team work to achieve goals
  • Facilitate Customer Service Manager to ensure smooth daily operation
  • Requirements

  • At least 1 Year of Customer Service experience is a must
  • Experience working in a Call Center is a big plus
  • Excellent work ethics, communication and problem solving skills
  • Patient, helpful and positive
  • Good command of written and spoken Chinese (Cantonese & Putonghua) and English
  • Willing to perform shift duty
  • We Offer

  • Clear career progression path
  • Medical and dental insurance
  • Birthday leave
  • Attractive attendance bonus
  • Other incentive bonuses
  • Free flow of snacks
  • Energetic work environment
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