Delivery Lead - Digital Business Services
Hang Seng
Central, Hong Kong Island, Hong Kong, Asia Pacific


The health and safety of our employees and candidates is very important to us. Due to the current situation related to the COVID19, we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC.

As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.

If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency.

Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Delivery lead

Principal responsibilities

Manage the project approach and build stakeholder buy in around the project plan, commitments and changes

Support a team with a global array of talents and responsibilities to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications, and budget

Manage, monitor and report progress, issues, dependencies, risks to the global program management, internal stakeholders and steering committees.

Make recommendations to influence decision making in order to maintain progress towards delivery and benefits realization

Enforce process discipline and improvements in areas of expertise, such as, disciplined agile software delivery, production support processes, and continuous DevOps pipeline development

Help in the development and running of the program management office or project management practice

Ensure adherence to standard controls and drive teams to achieve compliance and framework, capability management, risk management, security controls and technology architecture design

Establish effective governance and control, in line with Business Transformation Framework and coordination of cross technology teams across Global Business and Global Function delivery

Work with the IT teams and Product Owner to drive improvements in productivity through backlog management, maturity in the use of Agile methodologies, including Scrum, Kanban and Lean, and corresponding management of dependencies


Bachelor or Master degree in Computer Science, Information Technology or a related discipline

Extensive years of large scale project management experience in financial institutions, preferably with knowledge in private banking business and operations

Proven stakeholder management skills

Proven experience in working with a globally dispersed team

Strong communication skills and an ability to communicate complex ideas in a simple manner to global audience.

Proven risk and issue management skills

Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook

Proficiency in both spoken and written English and Chinese

To be considered for this role, the relevant rights to work in Hong Kong is required.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.


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