Head of Infrastructure Hong Kong
Manulife Hong Kong
Hong Kong
source : eFinancialCareers Ltd.

Head of Infrastructure Hong Kong Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders?

You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world.

If this sounds like you, and the career below sounds exciting, we'd like to hear from you.

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the Head of Infrastructure with the resources to solve critical problems for the future of our business, which is why we need you.

Enterprise Technology Service (ETS) enables the Company's business strategies through the delivery of world-class infrastructure services on an enterprise basis, including data centers, telecommunication networks, service management and end user services.

Working with the regional infrastructure teams, this role Head of Infrastructure Hong Kong is to oversee the day-to-day IT infrastructure services used by the Hong Kong business.

The person will need to ensure infrastructure services are aligned with business, technology and infrastructure roadmaps.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
  • You thrive in teams, and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone
  • We are looking for someone with :

  • University graduate with minimum 15 years solid experience in leading IT / infrastructure teams
  • Solid experience in vendor management, project management and IT organization transformation
  • Sound knowledge on technology, infrastructure, IT security, network and voice, email and collaboration and service management
  • Strong people management skills, capability to work with senior management team, and negotiation skills
  • Communication with executive levels, influencing, stakeholder and relationship management skills, both written and oral
  • Fluency in spoken and written Chinese and English
  • The ability to occasionally travel
  • Nice to Haves :

  • Holder of Professional Certificate ITIL, PMP and / or Prince2
  • Application / Financial / Insurance knowledge
  • With know-how on latest enterprise IT / infrastructure and technologies
  • On the job you will :

  • Be responsible for the overall day-to-day IT infrastructure operation that relates to the Hong Kong business inclusive of finance, security, network and voice, email and collaboration, hosting and cloud services and service management
  • Own the ETS relationship with the Hong Kong IT and business stakeholders
  • Be accountable for the delivery of infrastructure provisions required by Hong Kong business and technology initiatives
  • Manage and prioritize workload to meet deadlines
  • Establish appropriate governance, initiatives portfolio and ensure infrastructure services are delivered through agreed service level agreements
  • Liaise and ensure effective communication across the organizations and key stakeholders
  • Our commitment to you

  • Our mission; to be a part of making Decisions Easier and Lives Better
  • A leadership team dedicated to your growth and success
  • A bold ambition and set of goals to be a leader in driving transformation in our industry
  • Our best. Every day.
  • Learn more about opportunities with us at jobs.manulife.com

    Every career at Manulife / John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere?

    What are you waiting for? Apply today.

    About John Hancock and Manulife

    John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better.

    We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions.

    Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021.

    Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

    One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans .

    Additional information about John Hancock may be found at johnhancock.com .

    Manulife is an Equal Opportunity Employer

    At Manulife / John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

    We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

    It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process .

    All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife / John Hancock policies .

    To request a reasonable accommodation in the application process, contact recruitment manulife.com .

    Job-ID : JobReq0443101 rnjUFyBo89H6da1t Datum der Veröffentlichung : 27 Nov 21


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