Contact Center Service and Sales International Banking Center Officer Beijing HSBC China
HSBC Group
Hong Kong, China


Retail Banking and Wealth Management (RBWM)

Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-

class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-

centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will :

To assist and support business development of Contact Center Service and Sales IBC on local level

To explore new international business opportunities and enhance cooperation with branch network and prospective / existing customers

To support sales and service activities related to IBC / EBS customer including but not limited to signature witness, ID&V, roadshow pitch and etc.

To support CCSS management to coordinate with other departments and branches in daily banking operation and project implementation.

Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.


To be successful in the role, you should meet the following requirements :

  • 3 years or above working experience in banking frontline service or sales role
  • Good communication and interpersonal skills
  • High sense of ownership and understanding for Retail Banking & Wealth Management products / services
  • Good spoken & written English and Mandarin
  • Well organized and detail oriented
  • BD / Banking operation experience is preferred
  • You’ll achieve more when you join HSBC.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. / JZ / *

    Issued by HSBC Bank (China) Company Limited

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