Mailroom Manager
Hong Kong, Hong Kong

Hi, were Host!

We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen.

As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront.

As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day.

With Host, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than its ever been.


The Mail Services Manager oversees multiple mail services teams and directs employee management for mail services staff at Host-supported locations.

This individual makes budgetary recommendations and confirms that mailroom budgets and financial goals are achieved, in addition to creating plans for operations and cost estimates for supplies, services and personnel.

The Mail Services Manager also develops training methods for the use of company equipment and vehicles to guarantee safety and efficiency.

The individual in this role also works with business leaders and other Host-affiliated managers to see that goals are met and conflicts are resolved to ensure effective mail services operations for Host and our clients.


Manages a team in one or more offices; provides direction on employee management (, performance management, etc.); makes recommendations on budgets and cost reductions.

t of talent, performance management, etc.)

Ensures that mailroom savings goals are met and adhere to approved budgets.

Develops operating plans and cost estimates for personnel, equipment, vehicles, services, and supplies.

Develops short and long range plans to upgrade automation, technology and equipment and maintain state-of-the-art operations.

Plans, coordinates, schedules and reviews mail service schedules

Develops training methods for efficient and safe use of equipment and vehicles

Acts as liaison with business leaders, department managers and other internal and external clients to forecast workload demand, project deliverables and resolve any conflicting priorities.

Performs other duties as assigned.


High School diploma or GED equivalent required. Bachelor's degree (BA / BS) from four year college or university preferred.

Minimum of 6 years related work experience in warehouse, shipping and receiving. Experience within Mail Services preferred

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable, and courteous service to customers.

Ability to effectively present information. Ability to respond effectively to sensitive issues.

Comfortable meeting and engaging with new people.

Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions.

Conducts advanced financial analysis.

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations.

Requires advanced analytical and quantitative skills.

Intermediate skills with Microsoft Office Suite, handheld mobile technologies, and applications.

Ability to use computer system to record materials received and shipped.

Physical ability to assist with warehouse operations. Able to lift 50 lbs.


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