Software Engineer (Web SDK Support)
M800
Kowloon Bay, Hong Kong
2天前

Responsibilities

  • Customer support take ownership of customer issues, ensure proper follow-up and see them through to a resolution in a timely manner
  • Analyze problems and identify solutions to customer issues
  • Provide accurate response to customers in a timely manner
  • Provide demo applications and code examples
  • Ongoing enhancement and support of the web SDK demo application
  • Document solutions in the form of knowledge base, white papers & examples
  • Requirements

  • BS in Computer Science, engineering or relevant prior work experience
  • Experience in developing website and web-based applications
  • Experience with technologies : NodeJs, Babel, SASS, Gulp, Webpack, Mocha
  • Good troubleshooting and analytical skills.
  • Experience with web troubleshooting tools such as Chrome Developer Tools is a plus
  • Good customer communication skill
  • Fluency in English and Putonghua is a MUST
  • We offer attractive remuneration, 5-day work week, 14-day annual leave, medical insurance and free lunch to the right candidate.

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