Floship - Account Manager (Crowdfunding)
Floship
Hong Kong
3天前
source : Happyer

Who we're looking for

The Account Manager (Crowdfunding) will be critical in helping Floship develop and expand relationships with key personnel in customer accounts.

You’ll gain valuable experience speaking to global entrepreneurs and provide logistics solutions to help save costs and propel their respective businesses!

What you will be doing in this role :

  • Develop and expand relationships with key personnel in assigned customer accounts
  • Become a trusted advisor to the client and leverage this trust to strategically grow and strengthen the account
  • Manage external and internal personnel and department performance to support client’s requirements
  • Develop and maintain account plans to ensure meeting growth targets
  • Advise internal stakeholders to help shape strategic plans to ensure long-term relevance of our products and services to our key accounts
  • Develop a deep understanding of customer’s business (and industry) in order to continuously and proactively assess, clarify and validates customer needs, both short and long term
  • Work closely with cross-functional teams accordingly to ensure client happiness
  • Provide regular feedback on streamline and automation suggestions which assist to develop our core software product
  • About you :

  • Min. 2 years relevant experience in account management or supply chain management with proven track record
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results
  • Strong interpersonal skills and be able to communicate with CxO level contacts
  • Strong technical background and very comfortable with web apps, productivity tools, and can provide good feedback and advice from a technical perspective
  • Proficient in both written and spoken English (Cantonese / Mandarin a plus)
  • Must be comfortable working in a fast paced start-up environment
  • Works as a team player and takes pride in good work
  • Pro-activity and problem-solving is in your DNA
  • Knowledge of ecommerce and / or logistics a huge plus
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