Project Manager/Business Analyst
Societe Generale Hong Kong Branch
Hong Kong


Societe Generale is one of the leading financial services groups in Europe. Based on a diversified and integrated banking model, the Group combines financial solidity and a strategy of sustainable growth.

Primary Objectives :

The CLIC COO team is part of the Cross-Business Client Management Group (CLIC)

The Cross-Business Client Management Group (CLIC) department is responsible :

To protect the bank by being the only department of GBIS in charge of the application of GIBS KYC Policy. To realize the KYC validation for all the customers, whether it is a new relationship or an existing relationship

  • To make the regulatory categorisation of the customers (FATCA / CRS, ...)
  • To make sure of the ethical and corporate compliance
  • To constantly adapt to the new regulatory requests
  • To optimise processes via global projects or local initiatives
  • To develop the expertise and support the innovations
  • To secure the production
  • The COO team is in charge of the implementation of strategic projects, defined under the Cross-Business Client Management Group (CLIC) APAC roadmap.

    A dedicated program, CLIC APAC Transformation program, has been launched in June 2017, with the objective to adapt and upscale our CLIC APAC organization, processes and tools to the current and target CLIC environment.

    CLIC APAC Transformation should cover the following topics :

  • Regulatory transformation (in collaboration with OPER REG)
  • Policies & Procedures transformation (in collaboration with Compliance)
  • Client / Counterparty and Business relationship management (focus on CLIC) (in collaboration with business lines
  • CLIC organization and operating model
  • CLIC processes and tools implementation (from quick-win to sustainable, globally embedded solutions)
  • People and how to accompany them throughout the transformation
  • CLIC APAC Transformation should be aligned with global transformation of organization, processes and tools, but to be implemented based on APAC own target vision and priorities.

    The will be involved in the different projects within the CLIC APAC Transformation program (operating model implementation, IT implementation, process reviews, .

  • on different project phases : study,
  • implementation, post-go live follow-up.


    Main Responsibilities and Accountabilities :

  • The Project Manager / Business Analyst (PM) will lead or take part of projects where he / she will :
  • Be responsible for coordinating strategic projects, defining the appropriate methodology and governance and ensure deliveries are made on time and within the budget allocated
  • PM should assess the best balance between Client satisfaction, Operational Risk, Value Creation, and Timeline to propose adequate solution
  • Perform opportunity study to rationalise the CLIC business model to be client oriented, cost efficient and resilient
  • Coordinate the implementation of new organisation in line with the CLIC Management strategy
  • Define the functional requirements in collaboration with the production teams
  • Control the post roll-out of all projects
  • Coordinate with the Global Project Team in Paris (if applicable) in order to ensure that regional project is in line and in sync with the global roadmap and strategy
  • Coordinate with other projects (regional / global) to ensure global consistency
  • Communicate to main stakeholders (Top Regional Management, Front Office and Paris project team) and local users about the project
  • Report to management the progress on the project as well as potential issues / decision needed
  • Propose and conduct change management actions
  • Take active role into project team knowledge sharing sessions (presentations for team meetings etc.) and continuous improvement (constant effort of mutualisation, standardization, automation of team day-to-day tasks)
  • Ensure all documentations (key working documents and exhaustive list of deliverables) related to the project are properly stored
  • Identify areas where CLIC Management can be streamlined, standardised or automated
  • Implement process improvement projects applying the 6 sigma methodology (when applicable)
  • Propose and implement adequate solutions to reinforce and optimise processing and controls within CLIC Management
  • Profile

    Key Skill Areas & Knowledge Required

  • Rigour
  • Ability to raise relevant alert to sponsor and management
  • Understanding of project stakes
  • Able to work in high pressure environment
  • Client Orientation
  • Autonomy
  • Pro-activity and proposition-making mindset
  • Ability to understand the big picture of initiatives in his / her portfolio
  • Change management

  • Curiosity and critical sense
  • Negotiation and Leadership skills
  • Good oral and written communication
  • Project Management

  • Mastering of all the different steps of a project cycle from scoping to execution phase
  • Ability to onboard people on a project and to keep the momentum during all the phases of the project
  • Ability to find the consensus with all stakeholders when necessary
  • Strong coordination skills and capacity to drive several and different contributors and stakeholders
  • Capacity to identify project risks and to identify mitigation action to deliver on time
  • Ability to adapt communication to different level of interlocutors
  • Cooperation
  • Good interpersonal skills
  • Ability to stay tuned to CLIC Global and Regional Management, Business lines and Compliance requirements
  • Technical skills

  • Strong analytical skills
  • Sound business knowledge of Global market and financing activities and product
  • Basic knowledge of AML, Compliance and / or regulatory requirements.
  • Basic knowledge of client relationship management is a plus
  • Behavioural Comptency Required :

  • Demonstrate strong cooperation and team spirit capability to work efficiently with all departments
  • Result-driven behaviour to ensure assigned goals are achieved on time with optimal use of allocated resources
  • Ensure internal client requirements are properly addressed and client satisfaction on service offer is monitored
  • Qualifications

  • Graduate degree in finance, business administration, economics
  • Master in Business Administration is a plus
  • Six Sigma Green Belt certification with several projects experiences or Black Belt certification is a plus
  • Other project certifications (PRINCE etc.) are also a plus
  • Internal

  • Project teams in APAC and Paris
  • CLIC teams in APAC and GSC
  • Various support functions such as ITEC and Compliance
  • Business lines transversal teams (COO)
  • External : On an exceptional basis

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