Solution Design Manager – Contract Logistics Fulfilment
Maersk Line
Hong Kong

At Maersk, we are determined to put our customers’ needs first. Global Markets are evolving fast, and we aim to connect, protect, and simplify our customers’ supply chain in response to these changes.

We are on an exciting journey to transform the flow of goods, data and materials that sustain people, businesses and economies the world over driving our vision as a true global integrator.

Want to be part of our exciting growth journey? Join us as a Contract Logistics Fulfilment Solution Design Manager! You’ll play a vital part in our success, developing, designing, and implementing innovative warehouse solutions, which bring standardization, visibility, and actionability to our customer’s supply chains.

We Offer

To accelerate our strategic intent to grow with our customers and support theirend-to-end supply chain needs as a trusted partner, we are building our Asia-Pacific-wide logistics footprint and industry-leading Omni-fulfilment capabilities.

Taking on this role, you will be part of driving our growth aspirations in the tail of our growth journey. You will also get exposed to exciting challenges and build a strong experience for your future career development.

You will play a key role in growing Contract Logistics and get hands-on experience in leading Contract Logistics Solution Design for customer pursuits and new markets, and in driving standardization and proof of concept building for automation initiatives.

Furthermore, you will have the opportunity to work in a multi-cultural environment driven by values, customers, and people orientation.

You will get to focus on creating valuable relations and work with high-performing teams in an environment where you will be valued, recognized, and rewarded.

Key Responsibilities

Lead Contract Logistics Solution Design for customer pursuits that require advanced engineering know-how. Designs solutions for new markets (geographies / customers) jointly with business development & operations / operations excellence teams.

Supports standardization & proof of concept building for automation initiatives, using methodology provided from global and regional teams for solutioning jointly, with continuous improvement mindset.

Own Solution design, costing & pricing where necessary to personally take the lead to :

Understand and preempt customer needs and integrate this insight into sustainable solution designs

Develop detailed designs for the solution incorporating the scope of services, operating model, resource models, operating cost estimates, recommended selling price, estimated value for the client and draft P&L for Maersk

Calculate warehouse size based on throughput and product data mainly provided as part of a customer RFQ

Create warehouse process flows for key activities including receiving, put-away, picking, packing and dispatch to maximize productivity

Calculate activity productivity targets to support resource and activity-based costing models

Create warehouse throughput simulation models using industry leading software to visualize warehouse operations, throughputs, and alternatives

Create warehouse layouts and engineering designs using AutoCAD software

Capture core data and assumptions that are required to design, cost and price the solution for the customer This includes the process for capturing all customer insights that might be relevant for this pursuit or future upselling opportunities

Maintain close links with LEAN and Business Process Engineering experts to ensure LEAN methodologies are transferred to new commercial opportunities within geo scope

Be an active participant within the Global CL Solution Design Community :

Capture and share knowledge / best practices throughout the organization to support short- and long-term success

Speak up and share both supportive and critical views in a way that fosters a dynamic and engaging pursuit of continuous improvement

Support development of automation proof of concepts

Guide Solution design teams in regions on new business opportunities, i.e., RFP response, strategic cross country project focus, CAPEX, presentations materials, technical documentation, and support.

Drive knowledge sharing and capability building L&D activities for solution design in the wider organization, creating in-house talent pool with relevant People function support.

We are looking for

Customer obsessive approach to solutions design pre-empting needs and value creation opportunities

Continuous improvement mindset.

Highly experienced in designing solutions for core Contract Logistics focus verticals

Highly competent in creating warehouse layouts and simulation models using industry leading software and AutoCAD

Skilled warehouse solution engineer who has deep understanding of making process changes on productivity and financials

Exposure to working in warehouse or logistics operations including implementation

Innovative in reaching conclusions and making recommendations based on limited and / or ambiguous data

Excellent communication skills for stakeholder management both in a local and international setting

5+ years’ relevant experience in the design of Contract Logistics solutions


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