Manager, Planning & Transitions, Business Change
Hong Kong, China

Responsibilities :

  • Participate in workshps and project discussions to identify opportunities for simplification, standardisation and automation, where possible.
  • Support project delivery teams to review residual manual activities and identify shared services opportunities.
  • Support project delivery teams to understand existing shared services capabilities and advise on key requirements, considerations and constraints.
  • Manage end to end coordination and project management of shared services transition activities.
  • Develop a detailed transition plan and track progress.
  • Provide a regular update to internal shared services teams for capacity management and planning.
  • Close liaison with project delivery teams to establish an accurate view of transition activities.
  • Ensure full facilitation and co-ordination of internal shared services teams, including gathering required information and requirements from all areas for comprehensive planning and time-lining of actions to successfully complete transition activities.
  • Liaise with and co-ordinate internal teams (e.g. service delivery, technology, HR and Risk teams) and any parties (e.g.
  • system vendors) to ensure smooth and timely completion of transition activities.

  • Ensure appropriate levels of governance are applied to all implementation activities.
  • Undertake and / or oversee appropriate transition execution monitoring and checking.
  • Undertake Post-Implementation Reviews as required to determine and document learnings and issues to ensure continuous improvement of the implementation function and execution.
  • Job Requirements :

  • Bachelor’s Degree with minimum 5 years of project management / delivery experience.
  • Good working knowledge of shared services in finance and actuarial functions.
  • Experience of the insurance / financial services industry is highly desirable.
  • Experience of working across divisions in a multinational company is preferred.
  • Flexible approach to work and strong team player.
  • Prior consulting experience is a plus.
  • Excellent communication and interpersonal skills to manage a diverse set of stakeholders and senior leaders.
  • Strong, demonstratable implementation / project management skills.
  • Planning skills are essential (e.g. the ability to plan and track discrete initiatives).
  • Proactive / self-starter and comfortable working in a dynamic and fast paced environment.
  • Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law.

    We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location.

    We also allow for reasonable adjustments to support people with special requirements.


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