Senior Business Analyst ( Salesforce Commerce Cloud)
Hong Kong, Hong Kong

Job Description

Today we have a unique opportunity for a talented Business Analyst to join our team to ensure technical solutions meet business needs and requirements.


Gather & document customer requirements, map them to platform capabilities and build solution architecture.

  • Collect Software Requirements, including writing use cases, constructing workflow charts, and diagrams.
  • Create ’as is’ and ’to be’ process maps.
  • Provide recommendations for process improvements.
  • Identify strengths and weaknesses in the current client systems and processes.
  • Hold continuous communication flow with external stakeholders.
  • Take full ownership of project and software support documentation.
  • Analyze and design the e-commerce system.
  • As a Senior team member provide learning support to more junior colleagues.
  • Qualifications

  • You have at least 5 years of experience working as a Business analyst and practical knowledge in e-commerce domain
  • Experience in documenting and analyzing system integration solutions
  • Skilled in negotiations and stakeholder management
  • Experience in teaching others on ways of completing tasks and using various techniques of BA
  • Full working proficiency in English, both, written and spoken
  • Experience in generating ideas for change and improvement strategies of the project and processes.
  • Scrum Master skills
  • Practical SFCC / e-commerce experience, B2C e-commerce is required too
  • Additional Information

  • Remote Work Opportunities with an ultra flexible working culture
  • Professional Mentoring Program with Semi-Annual Performance Review, 360 Feedback and Individual Growth Roadmap
  • Multiple learning opportunities and professional certification programs
  • Working as a part of a Global team in a Multicultural Environment
  • Unlimited Paid Annual Leave (after first 12 months of employment)
  • Gifted Birthday Leave
  • Rewarding Compensation Package
  • Dare to be different!



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